Our Approach to COVID-19
Updated September 14, 2021
This page outlines the steps we are taking to keep our community safe. In March 2020, we made the extremely difficult decision to pause and postpone current programs due to COVID-19. Since then, we have worked closely with our safety & security partner, International SOS, to determine the best way to resume travel in a way that keeps our customers, staff, and the local communities we live alongside safe. We have made several key changes:
Revamped many of our booking policies to be as flexible as possible
Updated our operating procedures to follow all local and global guidelines at a minimum
Challenged ourselves to go above those guidelines by creating our own community guidelines to help safeguard our community
We continually monitor the ever-evolving global and regional responses to Covid-19. In light of months of practical learnings on the ground, as of September 2021, we have further updated our policies surrounding vaccination and FAQs below. We will continue to ensure that this page and our policies are updated to reflect the most recent COVID-19 responses and developments. What will remain constant is how seriously we take the safety of our community. We hope that our updated policies and commitment to safeguarding our community will give you the confidence to travel with us when you feel ready.
From the end of October 2021, all participants and staff traveling with Remote Year will require vaccination against COVID-19, in addition to any other local restrictions that may apply. For full details, please see the FAQ section below and the Program Policy Page
We know plans change, so we are introducing more flexible policies. For the moment, there are no transfer fees if you decide to change programs more than 30 days before the program start date. Our Commitment to Safety
Your safety is paramount to us, which is why we continually evaluate and update our health & safety practices. Our COVID-19 policies ensure the safety of our program participants, staff, and local communities, and reflect the latest safety developments and industry best practices. As the global COVID landscape changes, so does our approach. All of our program participants are kept up to date with the most current information and local guidelines for each of the destinations we visit. Additionally, we ask for & listen to feedback from the Remote Year community and our local staff concerning any changes that may need to be considered. Access to Support
We have partnered with International SOS to have up-to-date health and safety information and assistance with medical needs, 24/7 around the globe. We also have a recommended list of hospitals and local clinics for COVID testing or medical care in every destination and may have access to healthcare professionals on-site in some cases. If a Remote Year program participant is suspected to have contracted COVID-19, our program staff and management team will work together to coordinate support for the individual and community to help minimize any impact for all concerned. Please see details below in the FAQ section.